[SG1] Datacentre DRUPS Free Wheel Clutch Oil Replacement work [Complete]

Dear Valued Customer,   During the last preventive maintenance, it was found that one of the DRUPS’ Free Wheel Clutch Oil is contaminated. Henceforth, we have scheduled the following activity to shut down the affected DRUPS (2B) and replace its Free Wheel Clutch Oil. During the activity, both rack power sources will be available and cooling ... Read More »

19th May 2018
[SG1] Data Suite Power Supply Tap-Off-Unit Power Meter Replacement Work [Complete]

Dear Valued Customer, During the last preventive maintenance, it was found that the energy monitoring trending resets its value when data suite racks power supply tap-off-units are de-energised. This has been identified as a batch issue by the original equipment manufacturer. Henceforth, we have scheduled the following activities to have the ... Read More »

9th May 2018
[TOK1] OpenVZ VPS Migration Maintenance [Complete]

May 14th, 2018:The migration for KVM servers are postponed. The following maintenance will be for OpenVZ servers only.-------The following maintenance window has been scheduled for migration from Tokyo 1 to Tokyo 4 datacentre for VPS servers.Start: May 16th, 2018 13:00End: May 16th, 2018 23:00During the maintenance, your VPS servers will be ... Read More »

27th Apr 2018
[OSK1] Datacentre Relocation Maintenance [Complete]

April 25th, 2018 20:35:Devices have been relocated and powered on.------April 25th, 2018 15:09:Related devices are being relocated to new datacentre.------April 25th, 2018 14:45:Related devices are being powered off.------April 23rd, 2018 19:05:Related servers are re-located to new datacentre and powered on.------April 23rd, 2018 15:00:Related ... Read More »

23rd Apr 2018
[SG1] DRUPS Maintenance [Complete]

The maintenance is complete without power interruption.------Customer,Shutdown maintenance for DRUPS has been scheduled in SG1 datacentre.Date : 23rd April 2018Maintenance Time : 08:00 Hrs to 22:00 Hrs (GMT+8) During the shutdown maintenance: 1. DRUPS will be transferred to bypass mode and unit will be shut down. Power to one side of IT Racks ... Read More »

10th Apr 2018
BGP session is now available

We are happy to announce that BGP session is now available in the following regions.

  • Kwai Chung 4, Hong Kong
  • Osaka 1, Japan
  • Tokyo 4, Japan
  • SG1, Singapore
  • LA3, USA
  • Steenbergen 1, Netherlands

Please open a ticket if you would like to connect.

28th Mar 2018
[HK2] Shatin Zone 1 Migration Notice [Completed]

Customer,The following maintenance window has been scheduled for dedicated servers migration in Shatin Zone 1. You will receive an Email notification if your server is affected.Start: March 27th, 2018 00:00 (GMT+8, HKT)End: March 27th, 2018 06:00 (GMT+8, HKT)Duration: 6 HoursDuring the migration, your servers will be powered off and migrated to ... Read More »

18th Mar 2018
New Location: SG1, Singapore

We are happy to announce that our new location, Singapore 1, is now ready for service.Our services are hosted in a Tier III carrier neutral datacentre. With Singapore being one of the world's top submarine cable hubs, it is perfect for your business to expand in Southeast Asia.Our upstream in SG1 includes PCCW, Singtel, IIJ, TATA, HE.NET, and ... Read More »

31st Jan 2018
[ALL][Maintenance] Host Node Reboot - Intel CPU Vulnerabilities [Complete]

Update:08/01/2018 11:26:All host nodes have been upgraded and rebooted. VPS servers are powered on.Should any issue occurs, please open a support ticket.------Serveral CPU vulnerabilities (Meltdown and Spectre) have recently been published, which virtually affect most CPUs. In order to patch kernel updates to our host nodes, reboots are ... Read More »

6th Jan 2018
[HK3][Maintenance] Electric Circuit Upgrade / 九龍HK3電路升級 [Completed/已完成]

Customer,HK3 datacenter (Kowloon) will perform electric circuit upgrade from 9:30 to 13:30 on October 22th, 2017 (HKT). During the upgrade, your server will be powered off.We are sorry for any inconvenience caused.Feel free to contact us if you have any questions.九龍 HK3 數據中心將於香港時間 2017 年 10 月 22 日 9:30 - ... Read More »

20th Oct 2017