The maintenance was completed. All VPS are relocated and powered on. If you encounter any issue, please contact us. ------ The maintenance did not go well as expected. We have to schedule another event to mitigate the issue. Maintenance Time: 00:00 June 2nd, 2020 Event: We will relocate your VPS to another server in health condition. A ... Read More »
We are sorry to inform you that we are unable to rebuild the RAID array on the server where your VPS is hosted at. There are failures on two disks in the same span at the same time, which caused the failure of RAID10 and we cannot fix it after many attempts. Although we are still trying to retrieve the data, unfortunately the possibility of data ... Read More »
Dear customer, As you may know, the coronavirus outbreak has been reported in several countries and regions. We hereby ensure you that we are in full operation and all our services remain unchanged. However, please note that there are precautionary actions taken in local datacentres, which have impacts on remote hand services and the entry to ... Read More »
Maintenance Number: 20202 Time: Jan 9, 2020 16:00 - 17:00 (HKT) Jan 9, 2020 17:00 - 18:00 (KST) Datacenter: Seoul 1, South Korea [KR1] Impacted Customers: All customers in Seoul 1, South Korea datacenter Expected Impact: Network will be disconnected for less than 30 minutes Details: During the maintenance window, our upstream will ... Read More »