[Outage][KR1] Routing Issue with One Prefix [Solved]

Update: The prefix was withdrawn and no longer routeable to our network. We will proceed to change the IP addresses for all servers under **.241.44.0/24. An email containing new IP address will be sent. For OpenVZ servers, new IP will work immediately. For KVM servers, it is necessary to modify the network configuration manually inside ... Læs mere »

8th Mar 2019
[HK2/Shatin] IP Address Renumbering

HK2 (Shatin) is renumbering the assigned IP addresses, which applies to all dedicated servers in this datacentre. An Email will be sent to customers whose servers are impacted. Both current and new IP addresses will work until Feb 21st, 2019. After that, the current IP will be discarded. Please configure the new IP addresses in your operating ... Læs mere »

21st Jan 2019
[Outage][HK4] Network Issue [Solved]

Dec 6, 2018 18:25 Customer, There is ongoing network issue in HK4 datacentres where some IP prefixes are unreachable. We are investigating the issue.   Dec 6, 2018 18:47 The issue was caused by a DDoS attack, we are working to solve it with our upstream.   Dec 6, 2018 19:17 The issue was solved after re-routing the prefixes and network ... Læs mere »

6th Dec 2018
[NEWS] New IPv6 Assignment Policy

In compliance with RFC3177 about IPv6 assignment recommendation, we have made a change to our IPv6 assignment policy. 1. VPS Since now, new VPS will be assigned a /64 prefix with one usable IPv6 address by default. Up to 5x additional usable IPv6 can be added through control panel. Steps to get your IPv6 prefix: Find your server in "My ... Læs mere »

7th Nov 2018
[HK2/Shatin] Inspection of LV Power System Maintenance [Complete]

Please kindly be informed that HK2 (Shatin) datacentre will perform 5 years periodic inspection of LV fixed electrical installtion maintenance.Location: HK2 (Shatin)Maintenance Period (HKT, GMT+8):1) For power source A: 09 Dec 2018 00:00 - 08:002) For power source B: 16 Dec 2018 00:00 - 08:00Service Impacted: Devices with single power source ... Læs mere »

19th Sept 2018
[KR1] Network Cut-Over Maintenance [Complete]

We have a planned network cut-over maintenance in Seoul 1, South Korea datacentre.Location: Seoul 1, South KoreaKorea Time (GMT+9): Sep 28th, 2018 01:00 ~ 06:00Hong Kong Time (GMT+8): Sep 28th, 2018 0:00 ~ 05:00Duration: 5 hoursMaintenance Type: Backbone Network Cut-OverServices Impacted: Network of all services (including shared hosting, VPS ... Læs mere »

19th Sept 2018
[HK1/Kowloon] Datacentre Power Maintenance [Complete]

Please kindly be informed that HK1 (Kowloon) datacentre will power maintenance.Location: HK1 (Kowloon)Maintenance Period (HKT, GMT+8): Sep 23rd, 2018 09:00 - 18:00Service Impacted: All devices in the datacentreExpected Impact: UPS and essential power will be cut off during the maintenance window. Outage is expected.Please perform any necessary ... Læs mere »

19th Sept 2018
[SG1] Shutdown of Data Center Suites Source-2A Electrical Equipment for Annual Maintenance [Complete]

Dear Valued Customer, As part of our annual maintenance, we have scheduled to carry out shutdown maintenance on electrical equipment associated to one of the DRUPS source (source-2A) supporting your suite. This maintenance will ensure the reliable and safe operation of HV switchboard, transformer and LV distribution panels. Date : 13th ... Læs mere »

21st Jul 2018
[TOK1][Outage] One Prefix unrouted [Solved]

At 01:48 on May 31st, 2018 (HKT), the upstream identified the issue and fixed it. The issue was caused by misconfiguration of their core switch.------Starting at 10:05 on May 30th, 2018 (HKT), one of our prefixes in Tokyo 1 is unrouted in Tokyo 1. The affected prefix is listed below. with IP address within the prefix will be ... Læs mere »

30th May 2018
[News] Policy Update

Customer,We have updated our policies on May 26th, 2018 (HKT), which apply to all new and existing customers.Please read the polices carefully and contact us if you have any questions.Terms of Service: https://www.starrydns.com/tosAcceptable Use Policy: https://www.starrydns.com/aupPrivacy Policy: https://www.starrydns.com/privacy-policyRefund ... Læs mere »

26th May 2018