Dear customer, As you may know, the coronavirus outbreak has been reported in several countries and regions. We hereby ensure you that we are in full operation and all our services remain unchanged. However, please note that there are precautionary actions taken in local datacentres, which have impacts on remote hand services and the entry to ... Read More »
Maintenance Number: 20202 Time: Jan 9, 2020 16:00 - 17:00 (HKT) Jan 9, 2020 17:00 - 18:00 (KST) Datacenter: Seoul 1, South Korea [KR1] Impacted Customers: All customers in Seoul 1, South Korea datacenter Expected Impact: Network will be disconnected for less than 30 minutes Details: During the maintenance window, our upstream will ... Read More »
Dear Valued Customer, As part of annual maintenance, the following maintenance windows have been scheduled on electrical equipment associated to one of the DRUPS source. The maintenances will ensure the reliable and safe operation of HV switchboard, transformer and LV distribution panels. Date: 12th September 2019 Maintenance Time: ... Read More »
The #1 maintenance window has been completed. ------ We have scheduled the following maintenance windows to switch the power source for single powered device. #1: 11:00 - 18:00 May 21 HKT #2: 11:00 - 18:00 Jun 5 HKT During the maintenance windows, impacted servers will be powered off, switched to alternative power source, and powered on. If ... Read More »