Maintenance Start Time: July 23rd, 2020 19:00 (GMT+8) Maintenance End Time: July 24th, 2020 02:00 (GMT+8) Expected Downtime: 15 Minutes Impacted Services: All OpenVZ servers in Los Angeles 2 (LA2) Details: As part of our OpenVZ retirement plan, we have scheduled a maintenance window for OpenVZ servers in Los Angeles 2 datacentre. The ... Read More »
Update 00:29 June 06: The service of upstream was recovered. We will reroute our traffic back to the upstream when we confirm the connectivity. The brief outage description from upstream is attached below. Due to the activation of fire alarm, the power system turned off and caused the server room to become locked without power which led to a ... Read More »
The maintenance was completed. All VPS are relocated and powered on. If you encounter any issue, please contact us. ------ The maintenance did not go well as expected. We have to schedule another event to mitigate the issue. Maintenance Time: 00:00 June 2nd, 2020 Event: We will relocate your VPS to another server in health condition. A ... Read More »
We are sorry to inform you that we are unable to rebuild the RAID array on the server where your VPS is hosted at. There are failures on two disks in the same span at the same time, which caused the failure of RAID10 and we cannot fix it after many attempts. Although we are still trying to retrieve the data, unfortunately the possibility of data ... Read More »
