Dear Valued Customer, As part of our annual maintenance, we have scheduled to carry out shutdown maintenance on electrical equipment associated to one of the DRUPS source (source-2A) supporting your suite. This maintenance will ensure the reliable and safe operation of HV switchboard, transformer and LV distribution panels. Date : 13th ... Read More »
At 01:48 on May 31st, 2018 (HKT), the upstream identified the issue and fixed it. The issue was caused by misconfiguration of their core switch.------Starting at 10:05 on May 30th, 2018 (HKT), one of our prefixes in Tokyo 1 is unrouted in Tokyo 1. The affected prefix is listed below.103.194.40.0/24Servers with IP address within the prefix will be ... Read More »
Customer,We have updated our policies on May 26th, 2018 (HKT), which apply to all new and existing customers.Please read the polices carefully and contact us if you have any questions.Terms of Service: https://www.starrydns.com/tosAcceptable Use Policy: https://www.starrydns.com/aupPrivacy Policy: https://www.starrydns.com/privacy-policyRefund ... Read More »
Location: LA3, Los Angeles, USA Pacific Time: 2018-05-30 09:00--2018-05-30 11:00 Hong Kong Time: 2018-05-31 00:00--2018-05-31 02:00 Maintenance type: Network device upgrade Services Impacted: Network services Expected Impact: There will be loss of connection for 20 mins. Read More »
