At 01:48 on May 31st, 2018 (HKT), the upstream identified the issue and fixed it. The issue was caused by misconfiguration of their core switch.

Starting at 10:05 on May 30th, 2018 (HKT), one of our prefixes in Tokyo 1 is unrouted in Tokyo 1. The affected prefix is listed below.

Servers with IP address within the prefix will be unreachable.

The upstream is investigating the issue. Customer who prefer IP change can request through support ticket.

Wednesday, May 30, 2018

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