Location: LA3, Los Angeles, USA Pacific Time: 2018-05-30 09:00--2018-05-30 11:00 Hong Kong Time: 2018-05-31 00:00--2018-05-31 02:00 Maintenance type: Network device upgrade Services Impacted: Network services Expected Impact: There will be loss of connection for 20 mins. Read More »
Dear Valued Customer, During the last preventive maintenance, it was found that one of the DRUPS’ Free Wheel Clutch Oil is contaminated. Henceforth, we have scheduled the following activity to shut down the affected DRUPS (2B) and replace its Free Wheel Clutch Oil. During the activity, both rack power sources will be available and cooling ... Read More »
Dear Valued Customer, During the last preventive maintenance, it was found that the energy monitoring trending resets its value when data suite racks power supply tap-off-units are de-energised. This has been identified as a batch issue by the original equipment manufacturer. Henceforth, we have scheduled the following activities to have the ... Read More »
May 14th, 2018:The migration for KVM servers are postponed. The following maintenance will be for OpenVZ servers only.-------The following maintenance window has been scheduled for migration from Tokyo 1 to Tokyo 4 datacentre for VPS servers.Start: May 16th, 2018 13:00End: May 16th, 2018 23:00During the maintenance, your VPS servers will be ... Read More »
