[HK4] Periodic Inspection, Testing and Certification (PITC) work [Complete]

The #1 maintenance window has been completed. ------ We have scheduled the following maintenance windows to switch the power source for single powered device. #1: 11:00 - 18:00 May 21 HKT #2: 11:00 - 18:00 Jun 5 HKT During the maintenance windows, impacted servers will be powered off, switched to alternative power source, and powered on. If ... Ler Mais »

16th Abr 2019
[HK4] Server Power Maintenance [Complete]

Customer,

We will perform power maintenance on some servers in HK4 datacentre.

Date:  April 1st 10:00am-10:30am (GMT+8)

Impact: Normally there is no outage. Under extreme situation there will be interruption of less than 10 minutes.

Customers whose servers are involved in the maintenance will receive an Email.

29th Mar 2019
[Outage][KR1] Routing Issue with One Prefix [Solved]

Update: The prefix was withdrawn and no longer routeable to our network. We will proceed to change the IP addresses for all servers under **.241.44.0/24. An email containing new IP address will be sent. For OpenVZ servers, new IP will work immediately. For KVM servers, it is necessary to modify the network configuration manually inside ... Ler Mais »

8th Mar 2019
[HK2/Shatin] IP Address Renumbering

HK2 (Shatin) is renumbering the assigned IP addresses, which applies to all dedicated servers in this datacentre. An Email will be sent to customers whose servers are impacted. Both current and new IP addresses will work until Feb 21st, 2019. After that, the current IP will be discarded. Please configure the new IP addresses in your operating ... Ler Mais »

21st Jan 2019
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