Customer,We have updated our policies on May 26th, 2018 (HKT), which apply to all new and existing customers.Please read the polices carefully and contact us if you have any questions.Terms of Service: https://www.starrydns.com/tosAcceptable Use Policy: https://www.starrydns.com/aupPrivacy Policy: https://www.starrydns.com/privacy-policyRefund ... Read More »
| Location: | LA3, Los Angeles, USA |
| Pacific Time: | 2018-05-30 09:00--2018-05-30 11:00 |
| Hong Kong Time: | 2018-05-31 00:00--2018-05-31 02:00 |
| Maintenance type: | Network device upgrade |
| Services Impacted: | Network services |
| Expected Impact: | There will be loss of connection for 20 mins. |
Dear Valued Customer, During the last preventive maintenance, it was found that one of the DRUPS’ Free Wheel Clutch Oil is contaminated. Henceforth, we have scheduled the following activity to shut down the affected DRUPS (2B) and replace its Free Wheel Clutch Oil. During the activity, both rack power sources will be available and cooling ... Read More »
Dear Valued Customer, During the last preventive maintenance, it was found that the energy monitoring trending resets its value when data suite racks power supply tap-off-units are de-energised. This has been identified as a batch issue by the original equipment manufacturer. Henceforth, we have scheduled the following activities to have the ... Read More »
