Recently some users complaint that their IP cannot be connected in China mainland. After investigation we found that the IP is blocked at the edge of China network. It is working in other regions.Please note that we won't approve your request for changing IP in such situation.Please make sure your usage comply with your local laws and our AUP. Mehr erfahren »
Customer,We made some changes to our refund policy on 2016-08-12, which is applied to all existing and new customers.1. No refund for domain upon successfully registration.2. For VPS server, 3 day money back guarantee is only provided for the first order. Prorated refund can be given if the order is over 3 days, or not the first order.Amount to ... Mehr erfahren »
Customer,We are happy to announce that our new datacenter in Osaka, Japan is now available.Our upstreams include K-Opticom, NTT Communications, KDDI and Softbank, which guarantee best international connectivity worldwide.Please refer to https://www.starrydns.com/speedtest for test ip / looking glass.Available Service: KVM VPSCurrent Promotion: ... Mehr erfahren »
Customer,Recenly Softlayer has cancelled direct connection to mainland China, which result in increased latency and packet loss in this area, mainly China Telecom and China Unicom users. After taking with them, it is not possible for them to bring back direct connection in short time. Affected Services: VPS and dedicated servers in Mega-I (Hong ... Mehr erfahren »
