At 01:48 on May 31st, 2018 (HKT), the upstream identified the issue and fixed it. The issue was caused by misconfiguration of their core switch.

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Starting at 10:05 on May 30th, 2018 (HKT), one of our prefixes in Tokyo 1 is unrouted in Tokyo 1. The affected prefix is listed below.

103.194.40.0/24

Servers with IP address within the prefix will be unreachable.

The upstream is investigating the issue. Customer who prefer IP change can request through support ticket.

Wednesday, May 30, 2018

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