Articles

 Can I make order via proxy / VPN?

No, you must order with your original IP and accurate profile.

 Can I upgrade/downgrade the specs?

For VPS hosting and web hosting, you are free to upgrade the plans at any time with...

 Can I use my own IP prefix?

Yes, we can announce your IP prefix in AS134835 upon ownership validation.

 Can you give me a discount?

We already offer best prices for our services, but you are welcome to contact our sales to see...

 Can you help install ___ ?

We offer unmanaged service for all our services by default, which means that we only manage for...

 Do you allow ____ ?

Our services and products can only be used for lawful purposes. Transmission of,...

 Do you backup VPS / dedicated server data?

We don't take backups of your VPS / dedicated server data. You should set up their own remote...

 Do you offer Directadmin / Cpanel License?

Yes.Directadmin license is free for VPS plans with over 1GB RAM (KVM) / 2GB RAM (OpenVZ). Please...

 Do you offer IPv6?

A /64 subnet with one usable IPv6 address will be assigned to KVM VPS, up to 6x usable IPv6...

 Do you provide BGP session?

Yes, BGP sessions with AS134835 are available on VPS, dedicated servers, and colocation service...

 How do you count traffic?

We count both inbound and outbound traffic.

 How long will it take to deploy?

Manual review is required for orders by new client (NO instant service activation for new...

 How to order additional traffic?

Please open a ticket with the amount of additional traffic you would like to order.

 How to pick a plan?

It is hard to tell as it involves a lot of elements. If you are not sure what to choose, you can...

 Operating System Templates and ISOs

OpenVZ VPS templates: centos-5-x86_64 centos-5-x86-devel centos-5-x86...

 What happens if I run out of traffic?

Your server will be shut down once you run out of your traffic. You can order additional traffic...

 What is the difference between KVM and OpenVZ?

OpenVZ VS KVM Virtualization OpenVZ KVM Full Virtualization    Yes Mount...

 What payment methods do you accept?

We accept Paypal, Credit Cards, and Alipay. Please refer to...

 What's your contract period?

For web hosting, VPS hosting, and dedicated server, you have no contract with us....

 What's your refund policy?

Please refer to https://www.starrydns.com/refund-policy to check our refund policy.

 Why my order is marked as fraud?

In order to avoid fraud orders and ensure our customers a better service, we implements several...