Customer,As per the new policy in China datacenter, some products were retired and are unable to renew any more. Clients with affected services should have received Email notification.The services can be used until expiry, but not renewable when due. Please backup your data in advance.Affected Services:Iaas / VPS in Beijing BGP (BTTE) ... Read More »
There is ongoing issue that causes Shatin Node2 rebooted, resulting in outages of all services in this Node.We are working with datacenter to investigate the issue.目前 Shatin Node2 出現問題導致重啟，引起此節點上所有服務中斷。我們正在與數據中心排查此問題。Update:The issue was caused by a KernelCare ... Read More »
Start Date: Saturday 13th, Feb, 2016 22:00 HKT (GMT+8)End Date: Sunday 14th, Feb, 2016 1:00 HKT (GMT+8)Duration: 3 hours ------------------------------------------------/ Event Description /Due to maintenance of our datacenter, we will need to re-rack our host node, services in Node1 will be affected.Customers who are affected please refer to our ... Read More »
Dear Customer,
In observance of the Chinese New Year holidays, StarryDNS will have spring holiday from Feb 6th to Feb 22th.
During the holiday, all services will be functioning normally, however please allow some delay of our helpdesk.
Thank you for your supporting and wish you Happy New Year!
