[HK4] Datacenter Relocation [Ongoing]

Update: We have finished the migration. However due to network device issue, the network is currently down. We are working to get it fixed ASAP. ======= Dear Customer,   You are receiving this email because you have at least 1 service at our Hong Kong 4 datacenter. We have scheduled maintenance that will affect your services.   Location: ... Read More »

23rd Mar 2024
[JP4] Network Device Replacement [Completed]

Maintenance Start Time: Mar 12, 2024 18:00 (GMT+8)

Maintenance End Time: Mar 12, 2024 23:00 (GMT+8)

Expected Downtime: 30 seconds

Impacted Services: All services in Tokyo 4 (JP4)

 

Details:

We will replace a faulty network device on JP4. A downtime of less than 30 seconds is expected.

12th Feb 2024
[JP4] Network Cut-Over [Completed]

Maintenance Start Time: Aug 04, 2022 14:00 (GMT+8)

Maintenance End Time: Aug 04, 2022 18:00 (GMT+8)

Expected Downtime: < 10 seconds

Impacted Services: All services in Tokyo 4 (JP4)

 

Details:

We will be having network cut-over during the time to expand our network capacity. Expected downtime is less than 10 seconds.

4th Jul 2022
[LA1] Server Relocation [20072301] [Complete]

Maintenance Start Time: Aug 17, 2020 19:00 (GMT+8) Maintenance End Time: Aug 18, 2020 04:00 (GMT+8) Expected Downtime: 30 Minutes Impacted Services: All servers in Los Angeles 1 (LA1)     Details:   We will be relocating servers from Los Angeles 1 (LA1) to Los Angeles 3 (LA3) during the maintenance window. All servers will be shutdown ... Read More »

23rd Jul 2020
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