How long should I wait to see the refund in my account?

After we issue refund on our end, you will see the refund after a certain period of time in your account, depending on the payment methods you used.

Below are the expected times for refund to show up.

Paypal: 30 minutes

Credit Card: 5-10 business days, depending upon the bank

Bank Transfer: 5-10 business days, depending upon the bank

Alipay: 1 business day

If you do not see the refund after the expected time, please contact us.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Where is the refund policy?

You can please refer to  https://www.starrydns.com/refund-policy

What's the billing cycle? Can I change it?

You can choose annually / monthly billing cycle during your order process. You can request to...

Can I get refund?

In most case, you can request full refund within 3 business days if this is your first VPS...

Can I change my account currency?

If you have successful payment in your account, the answer will be no.Otherwise we can change the...

Where will the refund be issued to?

If you pay with Paypal, Alipay, and Credit Card & the payment is within refund period set by...