[Outage][HK4] Network Issue [Solved]

Dec 6, 2018 18:25 Customer, There is ongoing network issue in HK4 datacentres where some IP prefixes are unreachable. We are investigating the issue.   Dec 6, 2018 18:47 The issue was caused by a DDoS attack, we are working to solve it with our upstream.   Dec 6, 2018 19:17 The issue was solved after re-routing the prefixes and network ... Read More »

6th Dec 2018
[NEWS] New IPv6 Assignment Policy

In compliance with RFC3177 about IPv6 assignment recommendation, we have made a change to our IPv6 assignment policy. 1. VPS Since now, new VPS will be assigned a /64 prefix with one usable IPv6 address by default. Up to 5x additional usable IPv6 can be added through control panel. Steps to get your IPv6 prefix: Find your server in "My ... Read More »

7th Nov 2018
[HK2/Shatin] Inspection of LV Power System Maintenance [Complete]

Please kindly be informed that HK2 (Shatin) datacentre will perform 5 years periodic inspection of LV fixed electrical installtion maintenance.Location: HK2 (Shatin)Maintenance Period (HKT, GMT+8):1) For power source A: 09 Dec 2018 00:00 - 08:002) For power source B: 16 Dec 2018 00:00 - 08:00Service Impacted: Devices with single power source ... Read More »

19th Sept 2018
[KR1] Network Cut-Over Maintenance [Complete]

We have a planned network cut-over maintenance in Seoul 1, South Korea datacentre.Location: Seoul 1, South KoreaKorea Time (GMT+9): Sep 28th, 2018 01:00 ~ 06:00Hong Kong Time (GMT+8): Sep 28th, 2018 0:00 ~ 05:00Duration: 5 hoursMaintenance Type: Backbone Network Cut-OverServices Impacted: Network of all services (including shared hosting, VPS ... Read More »

19th Sept 2018
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