[HK4] Server Power Maintenance [Complete]

Customer,

We will perform power maintenance on some servers in HK4 datacentre.

Date:  April 1st 10:00am-10:30am (GMT+8)

Impact: Normally there is no outage. Under extreme situation there will be interruption of less than 10 minutes.

Customers whose servers are involved in the maintenance will receive an Email.

29th Mar 2019
[Outage][KR1] Routing Issue with One Prefix [Solved]

Update: The prefix was withdrawn and no longer routeable to our network. We will proceed to change the IP addresses for all servers under **.241.44.0/24. An email containing new IP address will be sent. For OpenVZ servers, new IP will work immediately. For KVM servers, it is necessary to modify the network configuration manually inside ... إقرأ المزيد »

8th Mar 2019
[HK2/Shatin] IP Address Renumbering

HK2 (Shatin) is renumbering the assigned IP addresses, which applies to all dedicated servers in this datacentre. An Email will be sent to customers whose servers are impacted. Both current and new IP addresses will work until Feb 21st, 2019. After that, the current IP will be discarded. Please configure the new IP addresses in your operating ... إقرأ المزيد »

21st Jan 2019
[Outage][HK4] Network Issue [Solved]

Dec 6, 2018 18:25 Customer, There is ongoing network issue in HK4 datacentres where some IP prefixes are unreachable. We are investigating the issue.   Dec 6, 2018 18:47 The issue was caused by a DDoS attack, we are working to solve it with our upstream.   Dec 6, 2018 19:17 The issue was solved after re-routing the prefixes and network ... إقرأ المزيد »

6th Dec 2018
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