Dec 6, 2018 18:25
Customer,
There is ongoing network issue in HK4 datacentres where some IP prefixes are unreachable. We are investigating the issue.
Dec 6, 2018 18:47
The issue was caused by a DDoS attack, we are working to solve it with our upstream.
Dec 6, 2018 19:17
The issue was solved after re-routing the prefixes and network should be reachable now. We will check our network device trigger to ensure faster mitigation next time.
Sorry for your inconvenience.
Thursday, December 6, 2018
