Dear Valued Customer,

During the last preventive maintenance, it was found that the energy monitoring trending resets its value when data suite racks power supply tap-off-units are de-energised. This has been identified as a batch issue by the original equipment manufacturer. Henceforth, we have scheduled the following activities to have the affected tap-off-units’ power meters replaced.


Activity 1

Date: 11 June 2018

Maintenance Time: 09:00 Hrs to 23:00 Hrs (GMT+8)

DRUPS Source under shutdown: Source-A (RED power strips)

 

Activity 2

Date: 13 June 2018

Maintenance Time: 09:00 Hrs to 23:00 Hrs (GMT+8)

DRUPS Source under shutdown: Source-B (GREEN power strips)

 

During the respective activity, services in the affected data suite racks will be restricted to single power source or feed.

Single Source Equipment feeding power from the source under shutdown will require to transfer their power source to the alternate source before each shutdown activity.

Dual source equipment will be dependent on the single available source.


Please note that there is no impact on VPS hosting and shared hosting. Colocation devices and dedicated servers with single power source will be impacted.

You will receive an Email if your services are impacted.

 

Please contact us if you require further assistance or clarification.



Quarta-feira, Mai 9, 2018

« Voltar